Skip to main content

Acclaim Handling West Service Centre

Forklift Hire, Sales, Service and Training in Reading and the Thames Valley

Hire, sales, servicing and training along the M4 corridor, from our Thames Valley centre at Spencers Wood near Reading.

Speak to Reading direct

01189 888878

Straight through to the Spencers Wood team, not a national call centre.

Find us

West Service Centre William House
Heron Industrial Estate
Spencers Wood
Reading
RG7 1PJ

Email

Opening hours

  • Monday to Friday8:00am to 5:00pm
  • Saturday and SundayClosed

Machine down outside those hours? Our emergency breakdown callout line runs 24/7.

Your local depot

The Thames Valley centre, on the M4 corridor

William House is on the Heron Industrial Estate at Spencers Wood, just south of Reading and a few minutes from junction 11 of the M4. From there this centre works the M4 corridor in both directions and runs down towards the South Coast.

It is a mixed patch: business parks and light industry around Reading and Bracknell, distribution along the motorway, and older warehousing out towards Newbury and Swindon. What ties it together is that most of these customers have a small number of machines and no maintenance staff of their own, so the relationship with the engineer matters more than the badge on the truck.

That is the way this centre has always worked: local service backed by a national company, from a team that takes the trouble to know its customers.

  • 44Years supplying and servicing handling equipment
  • 8Regional service centres across the UK
  • 3,500Machines under our care nationwide
  • 92%Of callouts fixed on the first visit

What we cover from Reading

Berkshire, Oxfordshire, Surrey and Wiltshire, along the M4 from Slough out past Swindon, and south towards Basingstoke.

What this centre does

Everything a handling fleet needs, from one Reading site

Buy, hire, service, inspect, train. Plus the advice around it, which for most customers here is the part that saves the money.

A counterbalance forklift truck available for hire from Acclaim Handling

Forklift hire

Counterbalance trucks, reach trucks, powered pallet trucks and stackers, by the day, the week or on contract. From £85 a day, delivered on our own transport.

Forklift hire in Berkshire
Acclaim Handling field service engineers beside their vans

Servicing and repairs

Planned maintenance and breakdown cover from the mobile engineers based at Reading. Any make, not only the ones we sell.

Forklift servicing and repairs
An engineer carrying out a LOLER thorough examination on a forklift truck

LOLER thorough examination

The statutory inspection: at least every twelve months for a truck lifting loads, every six where it lifts people. Our hire fleet is CFTS accredited.

LOLER thorough examinations
Operator training being delivered on a counterbalance forklift truck

Operator training

Novice, refresher and conversion courses on counterbalance and warehouse equipment, run on your site or at the centre.

Forklift operator training
Forklift traction batteries on charge

Parts and batteries

A parts store on site, plus traction batteries, chargers, tyres and attachments, with advice on getting more life out of the ones you have.

Forklift parts and batteries
A STILL RX60 counterbalance forklift truck

New and used machines

STILL, Hyundai and Lonking as an exclusive dealer, plus a used fleet, with part exchange on your old truck.

New and used forklifts for sale

How this depot works

The advice around the machine

Most of what goes wrong with a small fleet is not the truck. It is a traction battery that has been charged badly for two years, tyres left past the point where they damage the floor, racking that has been clipped once too often, or a thorough examination that has quietly fallen due.

This centre gives advice on all of it: batteries and chargers, tyres, racking, and what LOLER and PUWER actually require of you. It costs nothing to ask and it is usually cheaper than the repair.

LOLER and compliance

Cover when it matters

Keeping the customers we have

Reliable service is what brings new business in, but it is mostly what keeps existing customers, and this centre is run on that basis. The same engineers come back to the same sites, which means less time spent explaining the building and more spent fixing the machine.

If you would rather not think about it at all, contract hire and fleet management put the truck, the servicing and the statutory inspections on one monthly figure.

Fleet management

The people here

The Spencers Wood team

Regional management, service and sales for the Thames Valley.

  • Karen Clarke, Service Manager at Acclaim Handling Reading

    Karen Clarke

    Service Manager

  • Lewis Trigg, Web Sales Manager at Acclaim Handling Reading

    Lewis Trigg

    Web Sales Manager

  • Mike Chalmers, Regional Manager at Acclaim Handling Reading

    Mike Chalmers

    Regional Manager

Find us

Finding our Reading depot

The Heron Industrial Estate is at Spencers Wood on the A33 south of Reading, a few minutes from junction 11 of the M4. There is parking on site.

Open in Google Maps

Send the Reading team a message

Tell us the load, the height and the surface, and we will come back with the machine that fits.

    Get in Touch


    Across the UK

    Our other service centres

    Acclaim runs eight regional centres. If another one is closer to your site, it will answer directly.

    Talk to the West service centre

    Call Spencers Wood direct and you are through to the team that covers your site.

    Need help? Speak to one of our experts