We are hiring a Technical Manager

Acclaim Handling Ltd are looking for someone to join the team as our Technical Manager. You will be supporting our service department in providing access to specialist technical guidance and overseeing technical activities, in relations to maintenance and repair of material handling and associated equipment.

Location: Our Head Office in Purfleet, RM15 4YD

Salary Range £36k-£40k depending on Experience

• Deliver direct assistance to Acclaim Engineers who need Technical information and/or guidance.
• Manage and allocate work to the two Master-technicians, who are providing technical support and training to the Acclaim team and Customers.
• Provide guidance and assistance where necessary to Acclaim Service Controllers on how to progress a repair regarding diagnosis, parts requirements or Technical issues.
• Maintaining relationships at a Technical level with OEM’s (Original Equipment Manufacturer) and other specialist suppliers.
• Assist where required in identifying specific parts for repairs, but not in place of the mobile engineer’s responsibility to ID parts.
• Effecting Field Campaigns in a timely manner and as issued by OEM’s.
• Management of submission of all warranty claims in a timely manner to OEM’s.
• To be responsible for delivering a training programme as identified necessary for Acclaim Engineers.
• To control the storage and distribution of diagnostic equipment and diagnostic leads as required.

• Experience in Mechanical / Electrical / Engineering Environment
• Problem solver
• Able to meet deadlines effectively
• Able to communicate effectively at all levels
• Positive attitude to work
• Able to plan and organise work
• Reliable and trustworthy
• Able to provide reports and analyse information
• Flexible in approach to work
• Positive attitude to work

• City and Guilds / BTEC in Mechanical or Electrical Engineering
• Experience in the Fork Lift Industry

Closing date for applications is 24^th September 2021