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Acclaim Handling head office and South East service centre

Forklift Hire, Sales, Service and Training in Essex and East London

Hire, sales, servicing and training across Essex, East London and north Kent, from our head office on Purfleet Industrial Park.

Speak to Purfleet direct

01708 861 414

Head office and the South East service centre, on one number.

Find us

Head Office South East Ellisam House
Purfleet Industrial Park
Purfleet-on-Thames
Essex
RM15 4YD

Email

Opening hours

  • Monday to Friday8:00am to 5:00pm
  • Saturday and SundayClosed

Machine down outside those hours? Our emergency breakdown callout line runs 24/7.

Your local depot

The head office, and a working depot with it

Ellisam House sits on Purfleet Industrial Park beside the Thames, a few minutes from junction 30 of the M25 and the A13 into London. It is where Acclaim is run from, and it is also a full service centre: engineers, a parts store and hire machines on the yard, covering the densest stretch of warehousing in the country.

The customers here run from a single machine in a start-up unit to fleets of more than a hundred across several sites, and the same team looks after both. Acclaim keeps one of the largest mobile engineering teams of any independent in the South East, which is what makes that range possible.

We have been supplying and looking after handling equipment since 1982 and have stayed independent throughout, so the machine we recommend is the one that suits the job. We are an exclusive dealer for STILL, Hyundai and Lonking.

  • 44Years supplying and servicing handling equipment
  • 8Regional service centres across the UK
  • 3,500Machines under our care nationwide
  • 92%Of callouts fixed on the first visit

What we cover from Purfleet

Essex, East London and over the crossing into north Kent, taking in the Thames-side distribution parks and the A13 and M25 corridors.

What this centre does

Everything a handling fleet needs, from one Purfleet site

Buy, hire, service, inspect, train. Most South East customers use us for more than one, and it all comes off the same site with the same people.

A counterbalance forklift truck available for hire from Acclaim Handling

Forklift hire

Counterbalance trucks, reach trucks, powered pallet trucks and stackers, by the day, the week or on contract. From £85 a day, delivered on our own transport.

Forklift hire in Essex
Acclaim Handling field service engineers beside their vans

Servicing and repairs

Planned maintenance and breakdown cover from one of the largest independent mobile engineering teams in the South East. Any make, not only the ones we sell.

Forklift servicing and repairs
An engineer carrying out a LOLER thorough examination on a forklift truck

LOLER thorough examination

The statutory inspection: at least every twelve months for a truck lifting loads, every six where it lifts people. Our hire fleet is CFTS accredited.

LOLER thorough examinations
Operator training being delivered on a counterbalance forklift truck

Operator training

Novice, refresher and conversion courses on counterbalance and warehouse equipment, run on your site or at the centre.

Forklift operator training
Forklift traction batteries on charge

Parts and batteries

A parts store on site, plus traction batteries, chargers, tyres and forklift attachments supplied and fitted.

Forklift parts and batteries
A STILL RX60 counterbalance forklift truck

New and used machines

STILL, Hyundai and Lonking as an exclusive dealer, plus a used fleet, with part exchange on your old truck.

New and used forklifts for sale

How this depot works

Built for sites that cannot stop

Thames-side distribution runs to a clock. A truck standing idle in a bay at Lakeside or London Gateway is a booking slot lost, so the measure that matters is not how quickly somebody answers the phone; it is how often the engineer fixes it on the day they arrive. Across the company that is 92 out of every 100 callouts.

The scale of the engineering team here is the reason. Cover is planned in advance, and the same engineers who service a machine all year are the ones who come out when it stops.

Cover when it matters

One machine or a hundred

A new unit taking its first forklift and a national account with a hundred machines across six sites want different things, and both are served from this building. The small operator wants the right truck and a straight price; the large one wants one agreement, one invoice and no chasing.

Contract hire and fleet management cover the second: the machines, the servicing, the LOLER thorough examinations and replacement cover, on a fixed monthly figure with a single point of contact.

Fleet management

The people here

The Purfleet team

Sales, service, training and the company’s directors, all based at this site.

  • Dan Newman-Portch, Health & Safety and Compliance Manager at Acclaim Handling Purfleet

    Dan Newman-Portch

    Health & Safety and Compliance Manager

  • Ian Foxall, Finance Director at Acclaim Handling Purfleet

    Ian Foxall

    Finance Director

  • Ian Taplin, Sales Director at Acclaim Handling Purfleet

    Ian Taplin

    Sales Director

  • Jon Dobson, Key Account Manager at Acclaim Handling Purfleet

    Jon Dobson

    Key Account Manager

  • Luke Cox, Regional Service Manager at Acclaim Handling Purfleet

    Luke Cox

    Regional Service Manager

  • Sam Woods, Chief Executive at Acclaim Handling Purfleet

    Sam Woods

    Chief Executive

  • Zoe Devonport, Driver Training Coordinator at Acclaim Handling Purfleet

    Zoe Devonport

    Driver Training Coordinator

Find us

Finding our Purfleet depot

Ellisam House is on Purfleet Industrial Park, off London Road, a few minutes from junction 30 of the M25 and the Dartford Crossing. There is parking on site and room for a lorry.

Open in Google Maps

Send the Purfleet team a message

Tell us what you are lifting, how high and on what surface, and we will come back with the machine that fits.

    Get in Touch


    Across the UK

    Our other service centres

    Acclaim runs eight regional centres. If another one is closer to your site, it will answer directly.

    Talk to the South East service centre

    One call reaches the people who will deliver the machine, service it and inspect it.

    Need help? Speak to one of our experts