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About the Client
Acclaim Handling supplied Winter & Company with material-handling equipment to support the growth of its operations. The new trucks have helped increase warehouse efficiency, enabling the business to improve order-picking speeds and streamline day-to-day processes.
The Challenge
- Growing Operational Demands: a new storage facility opened to meet their growing demands. The business needed more equipment that would help with the efficiency of their operations.
Our Assessment
Mark Price, Area Sales Manager, visited Winter & Company’s new warehouse to carry out a site assessment. During the visit, he evaluated key operational requirements, including aisle widths, required lift heights and the suitability of the equipment to ensure it could operate safely and efficiently within the available space.

Our Solution
Following the site assessment, Mark Price recommended and supplied Winter & Company with a STILL RX20-20P and Aisle Master, providing a solution tailored to their warehouse requirements. The addition of the new equipment has helped improve their day-to-day warehouse operations, allowing the team to pick, move and handle stock more efficiently.
Why This Solution Was Recommended
Mark recommended the Aisle-Master Order Picker as a more cost-effective alternative to a traditional man-up order picker, offering both financial benefits and improved operational performance. The solution was particularly suited to Winter & Company’s requirements, helping to increase order-picking speeds and keep pace with their high operational demands.
Training & Ongoing Support
Acclaim Handling continues to support Winter and Company with a full range of aftercare and support services. This includes scheduled maintenance, agreed service arrangements, responsive breakdown assistance, and dedicated account management. This ongoing support ensure the equipment remains fully maintained and available for daily use in the warehouse.
Success Factors + Outcomes
- Increased productivity: The new equipment improved order-picking speeds, enabling the team to fulfil customer orders more quickly and efficiently, resulting in greater overall warehouse productivity.
- Improved warehouse efficiency: The increased speed and performance of the new equipment helped streamline day-to-day warehouse operations, allowing tasks to be completed more smoothly and efficiently while improving overall workflow.
“Mark Price understood our warehouse needs and recommended a cost-effective solution that has improved our order-picking speeds and overall warehouse efficiency. We were very pleased with the support and expertise provided throughout the process.”
Paul Smith
Warehouse & Logistics Manager
Winter & Company