East Anglia Service Centre
31 Mission Road, Rackheath Industrial Estate, Norwich, Norfolk NR13 6PL
Depot details and directionsPurfleet, Essex
View Depot Details & Get DirectionsRackheath, Norfolk
View Depot Details & Get DirectionsRugby, Warwickshire
View Depot Details & Get DirectionsPrescot, Merseyside
View Depot Details & Get DirectionsCosham, Portsmouth
View Depot Details & Get DirectionsSpalding, Lincolnshire
View Depot Details & Get DirectionsSpencers Wood, Reading
View Depot Details & Get DirectionsChatham, Kent
View Depot Details & Get DirectionsNational reach, local depots
Acclaim runs eight regional service centres, from Purfleet on the Thames to Prescot on Merseyside, and hires, sells and services handling equipment across the whole of the United Kingdom. Each centre keeps its own engineers, its own parts and its own direct telephone line, so the people who answer are the people who will turn up.
That is the balance this page exists to show: a national company you can call in one place, and a local depot that knows the roads to your site. Find your nearest on the map above, or work down from the region below.
We have been doing it since 1982, and we have stayed independent throughout, which means the machine we recommend is the one that suits the job.
Our depots
Every centre below answers its own phone. Call the one nearest your site and you are through to the team that covers it.
31 Mission Road, Rackheath Industrial Estate, Norwich, Norfolk NR13 6PL
Depot details and directions
8 Benner Road, Wardentree Lane, Pinchbeck, Spalding, Lincolnshire PE11 3TZ
Depot details and directions
Ellisam House, Purfleet Industrial Park, Purfleet-on-Thames, Essex RM15 4YD
Depot details and directions
Unit 15 Paynes Lane Industrial Estate, Rugby Warwickshire CV21 2UH
Depot details and directions
Unit B, Oak Park Industrial Estate, Cosham, Portsmouth PO6 3TJ
Depot details and directions
Gladepoint, Gleaming Wood Drive, Lordswood, Chatham, Kent ME5 8RZ
Depot details and directions
William House, Heron Industrial Estate, Spencers Wood, Reading RG7 1PJ
Depot details and directionsAreas we cover
Every town, city and county below has its own page, grouped under the service centre that covers it. If yours is not listed, we still cover it: call the nearest depot and ask.
Why the depot matters
When a truck stops, the loading bay stops with it. What decides how long that lasts is not the size of the supplier, it is whether an engineer with the right part is a short drive away.
That is what the eight centres are for. Each one keeps engineers, a parts store and hire machines on site, so a replacement and a visit can be arranged in the same conversation. Across the company, 92 out of every 100 callouts we attend are fixed on the first visit.
Servicing and repairsOne supplier, one agreement
A company running warehouses in several parts of the country can hold them all on one agreement, with one point of contact and one invoice, while each site still deals with the centre nearest to it.
Fleet management, contract hire, planned servicing and the statutory LOLER thorough examinations all sit inside the same arrangement, so nothing has to be chased separately depot by depot.
Fleet managementPut your postcode into the search above and it will tell you, or call head office and we will put you through to the right team.